GPL Chat - Support Board - Chat - OpenAI Chatbot - PHP V3.8.1

16/06/2025 | Support Board | V 3.8.1

• Security - Fixed security vulnerabilites related to the 'sb_encryption()' and 'sb_file_delete()' functions. Special thanks to Foxyyy and Wordfence.
• Security - Fixed security vulnerability allowing unauthorized file access if special constants where present in the config.php file. Special thanks to Envato and Patchstack.
• Bug - Fixed bug related to automation conditions checks.
• Bug - Fixed bug related to wrong message time in email notifications and transcripts.
• Bug - Fixed bug related to OTP email wrongly sent on follow-up message submission.
• Bug - Fixed bug related to OTP email wrongly sent on WP user update and PHPMailer fatal error.
• Bug - Fixed bug related to agent assignment of routing and queue.
• Bug - Fixed bug related to the avatar profile picture generation.
• Bug - Fixed bug related to WordPress and PHPMailer.
• Bug - Restored breakline functionality for the chat widget in desktop mode by pressing CTRL+ENTER.
• Optimization - Added last modified date and time to notes.

13/05/2024 | Support Board | V 3.8.0​

• Bug Fixed bug related to queue and routing for conversations started from messaging channels.
• Bug Fixed bug related to automatic training via conversations.
• Bug Fixed bug related to editing agents and admins with OTP active.
• Bug Fixed bug related to viewing the local time of a user.
• Bug Fixed bug related to AJAX calls.
• Bug Fixed bug related to translations with breaklines.
• New feature Added new note data scraping feature: summary.
• New feature Added option to excluded emails by keyword from email piping.
• New feature Added 'reply' feature.
• Optimization Email from email piping stay within a single conversation.
• Optimization Automatic detection of RTL. The RTL settings for both chat and admin area have been removed.

09/04/2025 | Support Board | V 3.7.9​

• SecurityFixed one SQL Injection and one Cross Site Scripting vulnerabilites.
• SecurityFixed security bug affecting only the WordPress version. The bug was removing Support Board admin or agents privileges of WordPress administrators and assigning them to WordPress users.
• BugFixed bug related to sending direct chgat messages to users without a conversation.
• BugFixed bug related to adding users as an agent.
• BugFixed bug related to articles and categories ID for unicode texts.
• BugFixed bug related to articles.
• BugFixed various minor bugs.
• BugFixed bug related to sending text messages containing rich messages.
• BugFixed bug realted to the text message user template.
• New featureAdded option to remove agent privilege to update the department of a conversation.
• OptimizationEmail piping emails are now correctly grouped by conversation by the email clients.

01/01/2025 | Support Board | V 3.7.7​

• BugFixed bug related to messages including tables.
• BugFixed bug related to message translation text rendering.
• BugFixed bug related to Push notifications via Pusher.
• BugFixed bug related to languages.
• BugFixed bug related to Calendly.
• New featureOption to set the chat language. Distruption: you have to update the Settings > Chat > Language option.
• New featureOption to route conversations to all agents regardless of their online status.
• OptimizationThe rating form now show a feedback message in the chat.

19/11/2024 | Support Board | V 3.7.6
Bug Fixed bug related to {user_name} merge field.
New feature Option to import users from a CSV file.
Optimization Added support for CC email addresses for email piping.
Optimization New rating system. Activate it from Settings > Messages > Rating.
Optimization Added HTTP status codes to the WEB API.
New feature The bot action 'disable-bot' has been removed. Use the 'human-takeover' action instead.

Support Board Chat Release Note 19/11/2024 | Support Board | V3.7.6

• BugFixed bug related to {user_name} merge field.
• New featureOption to import users from a CSV file.
• OptimizationAdded support for CC email addresses for email piping.
• OptimizationNew rating system. Activate it from Settings > Messages > Rating.
• OptimizationAdded HTTP status codes to the WEB API.
• New featureThe bot action 'disable-bot' has been removed. Use the 'human-takeover' action instead.

Chat - Support Board Release Note 07/10/2024 | Support Board | V 3.7.5

• Bug: Fixed bug related to phone number selector.
• Bug: Fixed bug related to automations of message type while registration is active.
• Bug: Fixed bug related to users search in the admin area.
• Bug: Fixed bug related to receiving medias from MMS.
• Bug: Fixed bug related to the registration form.
• Bug: Fixed bug related to card and slider rich messages.
• Bug: Fixed various bugs related to article translations.

New feature

• Added the following newsletter integrations: SendFox.
• Added new automation conditions. Distruption: you must update your automations.
• Added support for OpenAI function calling in Q&A. Distruption: you must move your functions to the Q&A area.
• Added Filipino language.

Info

• The subscribe message has been removed, use the follow-up message from now on. Distruption: you must update the follow up message if you were using the subscribe one.
• The setting OpenAI > Function calling has been removed.