What to expect from Support Ticket System
- An effective dashboard with a graphical representation of categories and tickets
- Get insight on several agents as well as open and closed tickets.
- Live Chat With Agent
- Role Permission Base User Access
- Generates ease for clients in creating tickets
- End-user can chat with the agent
- Search tickets by a unique number
- Change the ticket status to in progress, on hold, or closed
- Maintaining personal notes for each ticket
- Create various categories for easy customer resolution
- Knowledge Base Module
- Multiple language access
- Integration of Cloud Data Storage like Local, AWS, and Wasabi
- Wizard installation
- An expressive, elegant syntax using Laravel
- A user-friendly RTL experience for customers using Arabic and Hebrew languages
- Built with Laravel 11
- Demo & Sales Page
- DEMO & SALES PAGE